Turning calls into smiles
Empowering your success.
DiMETRO was founded with a single purpose: to empower our customers to achieve superior service and customer satisfaction with intuituive telephony tools & solutions that enhance operations whilst maximising efficiency and minimising cost.
Expertise
30 years of experience in ICT.
The DiMETRO management team have over 30 years combined experience in the contact centre industry, IT industry and finance industry.
Global standards
Trusted by Leaders.
Having worked with and consulted to industry leaders like Vodafone, Diners Club, Europcar, Hertz Corporation, FOXTEL, Primus Telecom, and more, our team brings a wealth of knowledge, experience, and global best practices to your systems.
Affordable.
Our range of products improve your business processes and deliver a significant ROI. Consumption-based pricing model means you only pay for what you use.
Easy to use.
Our products are designed to be extensible, user friendly and easy to administer. They work seamlessly with your existing systems.
Integrated.
Our solutions are designed to enhance your existing telephony systems. We seamlessly integrate with Telstra’s underlying tech, so you don’t need to outlay on extra hardware.
Flexible.
Our solutions are designed for the modern business needs of flexible offices and multiple devices.
Our cutting-edge software add-ons connect to your existing telephony systems to unlock their full potential.